Privacy policy

FlashPick.pk operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). FlashPick.pk is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transactions on the Services or otherwise communicate with us.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.

Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. We may collect or process the following:

  • Contact details: name, address, billing/shipping address, phone number (including the number you provide), and email address.

  • Financial information: credit/debit card details, payment information, and transaction details.

  • Account information: username, password, security questions, preferences, and settings.

  • Transaction information: items viewed, added to cart, wishlist, purchased, returned, exchanged, or cancelled.

  • Communications: information you share when contacting customer support.

  • Device information: IP address, browser details, device identifiers.

  • Usage information: interactions with our website and services.

Sources of Personal Information

We may collect your personal information:

  • Directly from you

  • Automatically through cookies, pixels, or browsers

  • From service providers (e.g., Shopify)

  • From partners or third-party platforms

How We Use Your Information

We may use your personal data for:

1. Providing and Improving the Services

To process orders, payments, returns, manage your account, fulfill shipments, and create a personalized shopping experience.

2. Marketing and Advertising

To send promotional emails, SMS, and advertisements based on your activity.

3. Security & Fraud Prevention

To authenticate accounts, detect fraud, protect users, and secure our systems.

4. Communication

To provide customer support and respond to your inquiries.

5. Legal Compliance

To comply with legal obligations and respond to law enforcement requests.

How We Share Your Information

We may disclose your information to:

  • Shopify (our ecommerce platform)

  • Service providers (payment processing, shipping, analytics, cloud services, etc.)

  • Business and marketing partners

  • Affiliates and internal teams

  • Legal authorities (if required)

  • In connection with business transfers (e.g., mergers)

Relationship with Shopify

Our store is hosted on Shopify, which processes certain personal information to operate and improve the platform. Shopify may process data about your interaction with FlashPick.pk and other Shopify merchants.

To learn more about Shopify’s data practices, visit the Shopify Consumer Privacy Policy.

Third-Party Websites

External links may appear on our website. We are not responsible for the privacy practices or content of third-party websites.

Children’s Data

We do not knowingly collect information from children under the age of majority.

Security & Data Retention

Although we apply reasonable security measures, no system is completely secure. We retain your information only as long as necessary for legal, operational, and business needs.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request corrections

  • Data portability

  • Manage email and SMS marketing preferences

You may exercise these rights by contacting us.

Complaints

If you have concerns about how your data is handled, you may contact us. You may also have the right to escalate complaints to your local data protection authority.

International Transfers

We may transfer your data outside your country. Where required, we use standard contractual clauses for protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Revised policies will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions or want to exercise your privacy rights, you may contact us at:

📧 Email: support@flashpick.pk
📞 Phone: 03295025195
🏬 Address: Iqbal Town, Rawalpindi, Pakistan
🌐 Website: FlashPick.pk